Privacy Policy

Last updated: January 2025

Introduction

FreeSkate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI platform and services.

Information We Collect

We collect information that you provide directly to us, including: • Account Information: Name, email address, company name, and contact details when you create an account or request a demo. • Usage Data: Information about how you interact with our platform, including features used, models accessed, and performance metrics. • Technical Data: IP address, browser type, device information, and log data. • AI Interactions: Prompts, queries, and content you submit to AI models through our platform (processed according to your governance settings).

How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our services • Process your requests and transactions • Send you technical notices, updates, and support messages • Respond to your comments and questions • Monitor and analyze usage patterns and trends • Detect, prevent, and address technical issues and security threats • Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances: • Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support). • AI Model Providers: When you use commercial AI models (Claude, GPT, etc.), your queries are sent to those providers according to their terms and our governance controls. • Legal Requirements: When required by law or to protect our rights and safety. • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard security measures to protect your information, including: • Encryption in transit and at rest • Access controls and authentication • Regular security audits and monitoring • Secure infrastructure and hosting However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to: • Access and update your account information • Request deletion of your personal data • Opt out of marketing communications • Export your data • Restrict or object to certain processing activities To exercise these rights, contact us at privacy@freeskate.ai.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law, even after account closure.

Cookies and Tracking

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Email: privacy@freeskate.ai Address: FreeSkate, Inc.